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May 13, 2024

SmileDirect Patients, What To Do Now? Our Doors are Open in Miami, Florida

When the news broke at the end of 2023 that SmileDirectClub, a teledentristy company that offered individuals who wanted to straighten their teeth an affordable and convenient alternative to getting clear dental aligners from a dentist or orthodontist, was closing its doors due to bankruptcy, it shocked the dental community. Thousands of patients who trusted the company to provide them with Invisalign services and aligners to improve their smile now found themselves without a provider. Effective immediately, this meant no new aligners, no future check-ins with the dentist, no customer service, uncertainty about financial obligations or refunds, no lifetime guarantee. Now that SmileDirectClub’s “Lifetime Smile Guarantee” is null and void, what options do you have?

What If I Was Using SmileDirect for my Invisalign?

Fortunately, any Invisalign doctor – including Dr. Lawrence Lesperance at South Gables Dental – can offer a discounted Invisalign treatment to patients who have undergone direct-to-consumer (DTC) treatment or had their DTC treatment interrupted due to a DTC company closure. 

How to Qualify for a SmileDirect Patient Transfer Discount

Patients must be able to provide valid proof of treatment with one of the following:

  • An image of the patient’s DTC aligner package
  • The patient’s DTC treatment e-receipt
  • The patient’s billing statement from the DTC company

With their new provider, patients will receive 50% off the cost of lab fees. The patient must have received DTC treatment within twelve (12) months prior to the new provider’s acceptance of a treatment plan.

Looking for Another Dentist for Invisalign?

If you are one of the many patients who no longer receive treatment from SmileDirect Club, don’t worry! Dr. Lesperance of South Gables Dental, located in Coral Gables, Florida, is accepting new patients from those who lost services due to the closing of SmileDirectClub or any other DTC teledentistry company. Look at some before and afters of other real dental patients and schedule your consultation today.

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