Close

Frequently Asked Questions

MAKE AN APPOINTMENT

You have questions, we have answers. We included many commonly asked questions below, but if you have any additional questions please don’t hesitate to contact us at 305-665-1263 or info@southgablesdental.com.

The Post-COVID Dentist Visit

We’re happy to announce that per Executive Order 20-112 Governor Ron DeSantis cleared dentists to resume elective procedures starting May 4, 2020. Please note that only dentists who have secured adequate personal protective equipment (PPE) are allowed to reopen, and fortunately, South Gables Dental is among those.

What new safety procedures have been implemented due to COVID-19?

To ensure the safety of both our patients and our staff, South Gables Dental has implemented new safety measures: 

  • Staff temperatures are taken daily. 
  • Patients experiencing a fever, cough or shortness of breath, who have been in contact with anyone diagnosed with COVID-19 or have been quarantined or treated for COVID-19, flu or another communicable disease, should schedule his or her appointment at least two weeks from the last symptom and/or until cleared by a qualified medical professional. 
  • We’ll screen patients for illness at the time of scheduling and upon arrival for the appointment. Any patient exhibiting signs of illness may not be seen that day. 
  • Staff now wear additional PPE including hairnets, face shield, glasses, N-95 masks with an additional mask on top, gowns and foot covers. 
  • Room infectious disease control measures were enhanced with backflow suction in room; covers for dental chair and unit; covers for X-ray unit, light switches, all handles, mouse and keyboard; all surfaces are disinfected between each patient with antibacterial and antiviral solutions.

 

What should I do when I show up for my appointment?

Due to COVID-19, South Gables Dental has implemented a new check-in process. 

  • Upon arrival at the parking lot, patients should call the office (305-665-1263). 
  • A dental office representative will come out to the car to take the patient’s temperature and ask screening questions. We’ll also take the temperature of anyone who accompanies the patient upon arrival to the office. 
  • When the office is ready to see the patient, a dental representative will call the patient to enter the office, if the patient doesn’t accompany the representative immediately after the screening. 
  • Patients and anyone accompanying a patient should wear a mask. 
  • Patients will wash their hands with antibacterial soap and rinse their mouth with an antibacterial solution before the dental appointment begins. 
  • Guests of patients are not allowed to stay in the reception room. Caregivers can bring the patient into the room, but must wait in the car or outside the office. Benches are available in the outdoor hallway. 
  • Patients who arrive late may not be seen that day.

 

I haven’t been working due to the COVID-19 pandemic. Do you offer a way to finance my dental care?

We understand the economic shutdown has been difficult for many people, and we’d never want individuals to let their dental health suffer or experience tooth or gum pain due to finances. Please speak with our staff or visit the Finances and Insurance page of our website for more information about how we can help your teeth and your wallet.



Looking for a top Coral Gables Dentist? Call us at 305.665.1263 or schedule an appointment below:

MAKE AN APPOINTMENT



South Gables Dental has reopened! Call 305-665-1263 to schedule your appointment. Learn more about COVID-19 safety precautions by clicking the link to the right.

X